AI Booking Multi-Agent Chatbot for USA Outdoor Advertising Billboards America is a major player in the Out-of-Home (OOH) billboards advertising market in t

AI Booking Multi-Agent Chatbot for USA Outdoor | InterCode

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Billboards America is a major player in the Out-of-Home (OOH) billboards advertising market in the USA. They manage an extensive inventory of physical advertising spaces. These are across the country. Despite their market position, their digital sales funnel was inefficient, which is why they needed to make some changes.&nbsp;The manual campaign process was high-friction and slow. It could not keep pace with modern customer expectations. The objective was clear: Billboards America needed a 24/7 AI chatbot. This system had to empower visitors to design campaigns in minutes. It needed to provide expert answers to complex industry questions. The goal was to attract leads without a human in the loop by turning after-hours traffic into revenue.

The transformation proved that intelligent automation drives business growth.&nbsp;<ul class="todo-list"><li><label class="todo-list__label"><input type="checkbox" disabled="disabled">Campaign creation time: Before 45 minutes -&gt; After 10 minutes (4.5x speed increase).</label></li><li><label class="todo-list__label"><input type="checkbox" disabled="disabled">Lead conversion rate: Before 15% – 20% -&gt; After 35% – 45% (2.2x growth).</label></li><li><label class="todo-list__label"><input type="checkbox" disabled="disabled">Consultation automation: Before 0% -&gt; After 70% (Major efficiency gain).</label></li><li><label class="todo-list__label"><input type="checkbox" disabled="disabled">Support handling time: High manual effort -&gt; Automated context (50% reduction).</label></li><li><label class="todo-list__label"><input type="checkbox" disabled="disabled">By implementing this AI chatbot system, Billboards America moved beyond traditional service. They now have a revenue accelerator. It works around the clock to capture and qualify leads with impossible precision.</label></li></ul>

<ol style="list-style-type:upper-roman;"><li>Every AI agent should handle inquiries without human oversight.</li><li>Reduce campaign creation time from 45 minutes to under 10.</li><li>Ensure 100% data retention during complex dialogues.</li><li>Use the AI chatbot to double the lead-to-opportunity ratio.</li><li>Build a robust, "clockwork" system integrated with enterprise tools.</li></ol>

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We developed a sophisticated multi-agent system on LangGraph JavaScript (JS). This orchestration framework acts as the system's "brain." Unlike a traditional AI chatbot, this architecture allows specialized agents to collaborate. They maintain a persistent "state." This ensures the AI agent never loses track of the user's progress.

The user experience challenge: Potential advertisers found the process exhausting. A brand manager typically spent over 45 minutes searching for locations. Then, they waited days for a manual quote. This friction caused "lead decay." Interest evaporated due to latency. Only 15–20% of people who asked about the product were likely to buy it. The architectural challenge: The legacy website architecture was a major hurdle. It could not support high-level automation or complex data sync. It lacked the speed for a modern, "always-on" experience. Minor tweaks were not enough. We needed a complete shift toward a system that works like a Swiss watch. State management failure: Simple automated systems often "forgot" what the user said two minutes prior. This forced customers to repeat information and led to high drop-off rates.

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The journey starts with the Dispatcher AI agent. It prioritizes identity and lead capture. Names and emails sync instantly with a 3rd party system. This secures the lead before the consultation deepens. If users have strategy questions, the Knowledge Provider AI agent steps in. It uses Retrieval-Augmented Generation (RAG) and the Pinecone Vector Database. This delivers expert answers from a curated advertising library. &nbsp;The entire flow uses Guardrails via the OpenAI Moderation Application Programming Interface (API). This filters off-topic content. If a human is needed, the Support Handoff AI agent creates a high-priority ticket in Zoho Customer Relationship Management (CRM). It provides managers with the full transcript for a seamless closing.

Mapbox: Provides precise address and location mapping.<h1>Pinecone: Enables high-speed, semantic search of advertising knowledge.</h1>&nbsp;<h1>Zoho Customer Relationship Management (CRM): Automates real-time lead data synchronization.</h1>&nbsp;

NestJS: Builds efficient, scalable server-side applications.

LangGraph: Manages state and logic between different Artificial Intelligence agents.

OpenAI GPT-4: Powers reasoning and natural language interaction.

PostgreSQL and TypeORM: Manages transactional data and billboard inventory.

AJV: Ensures all exchanged information meets strict quality standards.

An AI-native Real Estate CRM built for agents. My Hotsheet helps you manage contacts, track deals, and automate follow-ups, so you can close more transactions and grow your business

The First AI Native Real-Estate CRM MyHotSheet

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<a href="https://myhotsheet.com/">My Hotsheet</a> is the AI-native CRM that's changing the game for real estate agents and teams. It simplifies your entire business, automatically handling everything from lead tracking to multi-generational referrals and daily tasks — all from one simple dashboard. With My Hotsheet, agents can focus on what matters most: building strong relationships, enhancing productivity, and closing more deals.

As a direct outcome of our development efforts, My Hotsheet has successfully established itself as a leading AI-native CRM platform, now trusted by over 10,000 real estate agents. The platform has quickly emerged as one of the most innovative and user-friendly software solutions in the industry. With the implementation of our solution, My Hotsheet’s user base has seen a significant increase in engagement, leading to an average increase of over 20% in closed deals per agent.

My Hotsheet's core business goal is to redefine how real estate agents and teams operate. We aim to move the industry beyond fragmented spreadsheets and disjointed tools by providing an intelligent, AI-native platform that is not just a CRM, but an indispensable partner. It has to be the solution that anticipates their needs, automates the busywork, and transforms a complex pipeline into a clear, predictable path to success.

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My Hotsheet helps real estate agents take complete control of their entire business workflow. The platform makes it simple to track and manage leads, automate daily follow-up tasks, and track multi-generational referrals from a single, intuitive dashboard. Consolidate all of your contacts, deals, and communication in one central place. From your website to Zillow, social media to email, My Hotsheet integrates with over 50 of the most popular lead sources and tools for real estate professionals.

Intelligent lead and deal management: We developed an advanced system that not only tracks leads and deals but also uses AI to organise them and suggest the most impactful next steps for the agent. This feature transforms raw data into a clear, actionable pipeline.

Automated communication and Follow-up: We built a system with an automated task manager that syncs with an agent’s email, ensuring no follow-up is missed. This solution frees up valuable time and ensures consistent client communication, a critical component of successful real estate.

Comprehensive referral tracking: We created a first-of-its-kind feature that allows agents to track multi-generational referrals, turning a single lead into a long-term, compounding asset. This provides unparalleled insight into an agent's most valuable relationships and networks.

Next.js

TypeScript

tRPC

Prisma 

PostgreSQL

Auction Auto Place Mobile App is to buy and bid on used cars easily, it's your trusted online auto auction platform. Access real-time car auctions via web or mobile app.

Auction Auto Place Mobile App

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<a href="https://auctionautoplace.com/">Auction Auto Place</a> is an InterCode customer we are proud of. It is a modern web and mobile platform that simplifies online car auctions for both dealers and private buyers. It empowers users to browse, bid, and purchase vehicles in real time through a clean and intuitive interface. The platform offers built-in VIN checks, history reports, and full bid tracking, making the entire process seamless and transparent. By using the platform, buyers save time, gain confidence in each transaction, and streamline the car-buying experience. Auction Auto Place is redefining how vehicles are bought and sold online with speed, simplicity, and smart automation.

InterCode’s dedicated team successfully delivered the first version of the AuctionAutoPlace platform on time, ensuring a smooth launch across multiple European markets. As the business scaled, we continued to release updates that enhanced the user experience, streamlined backend operations, and introduced new features, including total cost calculation and automated notifications. ‘Thanks to InterCode, we’ve significantly simplified the car auction process for our users. From bidding to delivery, the platform now works faster, more transparently, and with fewer support requests.

Auction Auto Place’s business goal is to establish itself as the leading online platform for car auctions, enabling dealers and individual buyers to easily access, bid on, and purchase vehicles through a seamless, transparent, and efficient digital experience that transforms traditional auto auctions and drives growth in the automotive marketplace.

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AuctionAutoPlace is an online platform that simplifies the process of purchasing used vehicles from European auto auctions. It provides users with access to hundreds of auctions and thousands of cars, ranging from pristine models to those in need of repair. Each listing includes detailed descriptions, photos of visible damages, and transparent pricing, ensuring a clear understanding of the total cost before placing a bid. The platform also offers additional services such as delivery to Ukraine, customs brokerage, and vehicle certification, making the entire car-buying experience seamless and secure.

Together with the AuctionAutoPlace team, we built a seamless way for users to buy cars from European auctions with confidence and ease. For buyers, the platform offers a simple interface to search thousands of vehicles, view detailed reports, calculate total costs upfront, and place transparent bids. No hidden fees, no guesswork, just clear info at every step.On the backend, managers use a unified dashboard to track bids, payments, deliveries, and customer requests. All data is synced in one place, so updates happen in real time across the system. To keep buyers informed, automated emails and SMS alerts notify them about auction results, payment steps, and delivery progress, making the process smooth for everyone involved.

Flutter

Firebase

AI-driven HR Tech SaaS solution with connected social media ads API to help job seekers promote them and find a job

AI-driven HR Tech SaaS solution Adway AI

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<a href="https://adway.ai/">Our client</a>, Adway, utilises AI-powered social recruiting technology to help companies tap into untapped talent and connect with high-quality candidates across major social media platforms. The solution integrates smoothly with existing ATS systems and career pages, ensuring an efficient hiring process. Recently, Adway was recognized as a Core Leader in the 2025 Fosway 9-Grid™ for Talent Acquisition - for the fourth year in a row.

Due to the InterCode engineering team efforts, Adway was able to achieve such results:<ul style="list-style-type:square;"><li>Time cut for hiring by 59%</li><li>Boosted quality of hire by +36%</li><li>Achieved €194 return for every €1 spent</li><li>Reduced cost per application by 54%</li><li>Unlocked new talent pools with AI and automation</li></ul>

Our client's business goal is to attract and hire top talent faster by using social media as a primary channel for recruitment. They aim to move beyond traditional job postings and tap into the vast audience of passive candidates scrolling on social platforms daily.&nbsp; By using Adway’s AI-driven automation and seamless ATS integration, customers can reach untapped talent pools, strengthen employer branding, and enhance candidate engagement at scale. Their focus is on transforming recruitment processes into proactive, data-driven strategies that resonate with high-quality candidates, improving the quality of hire and reducing time-to-fill in an increasingly competitive talent market.

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The InterCode team provided such 3rd party API integrations:- SalesForce, Eploy - Facebook, Instagram - Google, TikTok - Lever, ReachMee - Recman, Oleeo - SmartRecruiters, Workday - Teamtailor and others

InterCode's client Adway is transforming recruitment by focusing on Quality of Hire.Unlike traditional methods that prioritize quantity, our AI-driven social recruiting technology connects you with untapped talent across all major social media platforms.

Adway fully automates paid social recruitment marketing — from hyper-targeted job ads to strategic employer branding — using proven eCommerce funnel strategies to create seamless, engaging candidate journeys.With advanced features like Social Apply, Smart Scorecards, and Smart CV, their AI continually optimizes campaigns to attract and convert high-quality candidates, ensuring better hires for your organization.

Adway places the jobs exactly where top candidates spend their time — their social feeds. Their AI-powered targeting ensures more qualified candidates see the roles, extending the reach beyond traditional job boards.Adway's AI-powered matching technology cuts through the noise, connecting companies only with the most qualified candidates for each role. No guesswork — just precise, data-driven hiring that helps companies find the right talent faster.

From job postings on social media to building long-term talent pipelines, Adway links the employer brand with pre-engaged social talent pools — ensuring a continuous flow of qualified candidates when they need them.In today’s AI-driven recruitment world, cost and efficiency matter — but quality is what truly drives success. Stronger applicants lead to stronger hires, ensuring employers attract the best candidates every time.

Through the power of social media advertising, candidates can be precisely targeted using a virtually unlimited range of selection criteria. Adway presents the right opportunities with pinpoint accuracy — like a virtual headhunter — to candidates who may not even realize they’re ready for a new role.Harness the power of social media to activate and amplify your employer value proposition. Connect and engage with the right candidates using the right messages at the right time. Pre-engage with talent already aligned with your brand through Adway’s Social Talent Pool features.

NextJS

ExpressJS

MongoDB

RabbitMQ

Redis

ePlato - is a SaaS platform and single digital system of Poltava State Medical University for teachers and students in order to simplify and develop the education process excluding paper mode.

InterCode | ePlato SaaS Platform

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Poltava State Medical University is one of the oldest leading institutions of higher education in Ukraine, the history of which begins with the Faculty of Odontology, organized at the Kharkiv Medical Academy in 1921. The faculty became the first academic specialized educational institution for training dentists. Poltava State Medical University conducts undergraduate training of specialists at 4 faculties and 57 departments. Currently, 5000+ domestic students and 1300+ foreign students study at the PSMU, and the academic potential of the university involves 632 staff members.&nbsp;

The product developed by us allowed the client to significantly digitize business processes, which made it possible to increase the speed of management decision-making up to 10 times. It should be noted especially the increased loyalty of employees and students, for whom the university digital system has become an integral part of the work process. Thanks to the creation and operation of this digital system, the university became a laureate of the international exhibition "Innovation in Modern Education".&nbsp;Increasing the level of recognition of the university's brand (including with the help of digital solutions created by us) allowed the university to increase the number of students by 20% over the past 5 years.&nbsp;

Prior to the implementation of the ePlato system in the University our client struggled with handling all business processes in paper mode. There were separate digital services like e-mail or other similar services, but it was not a centralized digital system.&nbsp;Keeping students' academic success, their academic debt in paper form; paper records of academic staff and their activity, led to late management decisions that significantly lost their effectiveness.&nbsp;The use of paper circulation of documents related to students and academic staff significantly reduced the efficiency of the work of departments, faculty secretaries and university administration and led to a significant increase in time spent on routine work.

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The product should unite the entire administrative vertical of the university, as well as academic staff and students, into a common single digital system. In addition, the product must accommodate users who use different devices, operating systems and screen sizes.
The digital university management system should consist of the following software modules:

To view the results of academic performance, academic debts, manage finances and view needed academic schedules.

For managing the academic structure of disciplines, assigning the academic staff roles and creating schedules.

For keeping track of students' performance, their attendance, keeping track of lecture classes; keeping records of own working time.

To analyze the academic performance of students, issue permits to work off academic debts, create reports, make management decisions at the level of every faculty

Includes all the existing functionality of the dean's module at the university level, analytical capabilities of the necessary academic indicators, management of students, personnel and other entities.

Includes a functionality for evaluating and analyzing the success of the work of the academic staff using defined criteria, which allows to make the necessary management decisions regarding the academic staff.

In order to unify user identification, we decided to create a single sign-on system using OpenId Connect, which allows users to sign-in either by the means of a separate login-password or by the means of a corporate email account.To meet the needs of all users who use various operating systems and screen sizes, we created a web application with mobile adaptation of the necessary software modules. The software product works on the basis of the REST API, which will allow other software products to use the existing data from the university digital system, as well as create a mobile application for certain groups of users.&nbsp;One of the product deployment requirements was the use of the client's own servers (on premise). For natively managing the cluster of Docker containers we used Docker Swarm with multiple nodes. It allowed us to have zero-downtime deployments and reliability of running instances. For monitoring and alerting we used Prometheus &amp; Grafana and Swarmprom which allowed us to deploy industry standard application and infrastructure monitoring system without additional costs.

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.NET 5

VueJS

Identity Server

Docer Swarm

Prometheus & Grafana

The Mobile App gives you a career pep talk when you need it most. It helps you track your career successes to coach users in confidence & negotiation skills by creating notes, AKA wins and sharing it with bosses.

InterCode | Peptalkher Mobile App

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PepTalkHer was founded out of frustration - and possibility. We run an online Career Level Up program to support mid career women get that next promotion and / or raise. PepTalkHer runs corporate programming for brands including Salesforce, JP Morgan &amp; LinkedIn. Work in-house with companies to recruit, retain &amp; promote too diverse talent.&nbsp;

Intercode's dedicated team was able to release the initial version of the application within the specified time, and subsequently release the necessary updates as a response to the pandemic challenges in a timely manner.The speed of response to alerts, as well as the user experience when working with them, have improved significantly for users.

Increasing women in executive positions, strengthening the talent pipeline, and achieving gender diversity in leadership.&nbsp;

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The App gives you a career pep talk when you need it most. It helps you track your career successes to coach users in confidence &amp; negotiation skills by creating notes, AKA wins and sharing it with a bosses.

Our company offered the client a dedicated full-stack (mobile/backend) developer team. Our team developed the mobile application with interactive and animated design along with a server to manage authentication, win tracking and export wins in order to share achievements with others.

React Native

NodeJS

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Web and Mobile applications that helped our customer to calculate the cost of a huge number of dishes by developing internal admin panels. Our solution allowed our client to automate pricing processes and improve the decision-making flow.

InterCode | Emirates Mobile App

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Emirates Flight Catering is a proven world leader in the aviation catering industry, operating the largest flight catering facility in the world. Emirates Flight Catering provides in-flight catering and support services to over 100 airlines across the globe from its catering units at Dubai International Airport. In addition, it provides food and beverage services in the Emirates First and Business Class lounges in Concourses A, B, C and D Dubai International.

The product developed by us allowed the client to significantly digitize business processes, which made it possible to increase the speed of management decision-making up to 4-5 times.&nbsp;After completing the development of Web and Mobile platforms, Emirates Flight Catering received an internal tool for the management of the technical food cards, their components, and their cost. It helps the company to manage the menu and the decision flow.

Our client provides airline, events and VIP catering, plus ancillary services including laundry, food production, and airport lounge food &amp; beverage. So our client needed to be able to manage the menu that they provide, and leave their feedback for a specific type of meal there.Also, in order to expand their business and increase their client base, they needed an additional influx of customers and the opportunity to use their internal services over the phone.

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InterCode offered to develop Web and Mobile applications with the ability to use the same functionality as it already existed in internal manual set-ups and generic company tools. Our client – Emirates Flight Catering – provides food on board the planes. We helped them calculate the cost of a huge number of dishes by developing internal Web and Mobile platforms. Our solution allowed our client to automate pricing processes and improve the decision-making flow.

Java SpringBoot

Angular

Kendo UI

 Mobile banking system that allows its customers to conduct financial transactions remotely using a mobile device.

InterCode | Harness Mobile App

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Harness is a leading provider of banking mobile application services all over the world, needed for its users to provide transaction operations without leaving home. Harness allows you to provide customers with a progressive personal banking tool that is extremely convenient and competitive in the market.

The product developed by us allowed the client to significantly digitize business processes, which made it possible to increase the speed of management decision-making up to 3-4 times. After completing the development of the Mobile platform, our client received the mobile bank for different types of transactions, credits, and cash-backs.

The client has a need to create his own mobile bank application to help consumers make transactions all over the world.

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Harness - is a mobile banking system, that allows its customers to conduct financial transactions remotely using a mobile device. It reduces the cost of handling transactions by reducing the need for customers to visit a bank branch for non-cash withdrawal and deposit transactions.&nbsp;The Harness mobile app offers a variety of banking services: from free money transfers and paying utility bills to credits and cash-backs. Cashback is a very attractive option as it allows customers to receive some amount of their cash back from different purchases.

Together with the InterCode team, we built a mobile banking app, that allowed its customers to conduct financial transactions remotely using a mobile device, including its different features. Also, by using of Harness mobile banking app, you are able to use a lot of services: from free money transfers and paying utility bills to credits and cash-backs.

Amazon AWS

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SaaS Platform that offers tools in order to assist clients in improving their services. The product solves all the hard problems in making testing and monitoring WebRTC products a breeze. 

InterCode | Test RTC SaaS Platform

TestRTC, powered by Spearline, is the leading provider of solutions for WebRTC testing and monitoring. When you test WebRTC you need a lot more than simple browser automation. This is where testRTC comes in. We solve all the hard problems in making testing and monitoring your WebRTC product a breeze. This means that instead of tasking a developer in building, maintaining and updating your testbed around the clock, you can free him to implement the features necessary in your product.

TestRTC offers tools that assist clients in improving their services. Product solves all the hard problems in making testing and monitoring your WebRTC product a breeze.

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It is a solution to test webRTC based applications. What is webRTC - picture a call in browser, it can be either Google Meet or Zoom. You see a video of yourself and another participant - this is webRTC. With WebRTC, you can add real-time communication capabilities to your application. TestRTC provides 3 product domains: testing, monitoring and support.

<ul><li>browser testing for regression, sizing and stress testing</li><li>lightweight collection, debug and analysis tools &nbsp;</li></ul>

<ul><li>active monitoring focused at making sure infrastructure is up and running at all times, offering media quality that meets expected SLA.&nbsp;</li><li>passive monitoring focused on collecting, aggregating and analyzing data from real users.</li></ul>

<ul><li>an adhoc network testing service, which is meant to give a 360-view of a user’s network.</li><li>a continuous network testing probe, requiring no installation, which is used to analyze a customer’s network over time.</li></ul>

Our company offered the client a dedicated team that works closely with their in-house team to maintain web-based application.Our team refactored the front-end of the application from legacy web-framework to newest one, which allowed us to achieve high flexibility of further development of new features of the project and significantly improved the application speed. Also teams are working on javascript SDK, which is a part of the most crucial product domain of the client’s application, and Chrome Extension, which helps non-technical customers to cover services with testing and monitoring systems.&nbsp;

ReactJS

Influxdb

Case Study: Building the Nextflow Tower SaaS platform—workflow orchestration software for collaborative data pipelines, monitoring, and cloud infrastructure.

InterCode | Next Flow Tower SaaS Platform

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Leading provider of open source workflow orchestration software needed for data pipeline processing, cloud infrastructure, and secure collaboration. Nextflow Tower maximizes productivity by enabling collaborative data analysis at scale, on-premises or in any cloud. Tower simplifies complex tasks with an intuitive interface for launching, monitoring, and managing both data analysis pipelines and compute environments.&nbsp;

Tower is an intuitive centralized command post that enables data analysis at scale. With Tower, users can easily launch, manage, and monitor scalable data analysis pipelines and compute environments on-premises or across the cloud providers of their choice.&nbsp;

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- Enable non-technical users to easily run pipelines via the intuitive Launchpad interface.- Easily access libraries of production-proven Nextflow community pipelines.&nbsp;- Launch, manage, and monitor scalable, portable Nextflow pipelines from anywhere in real time.- Collaborate and share data securely among local and remote teams with rich organization and workspace management features.- Run pipelines on any environment – from workstations to on-premises clusters to private, hybrid and public clouds.

Our company offered the client a dedicated front-end team that works closely with their back-end in-house team to maintain the web-based application.&nbsp;Our team developed the front-end side almost from scratch to the state application currently in by using the newest front-end technologies and libraries.&nbsp;

AngularJS

Groovy

MySQL

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Real estate Saas platform with events calendar, reports, chatbot, 3rd party API integrations, email and push notifications. Implemented in NodeJs, ExpressJs, MongoDb, Angular. Wide use of micro front-ends. Multifamily industry.

InterCode | Respage SaaS Platform

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Our client is the leading provider of AI-driven apartment marketing solutions nationwide in the United States and has partnered with property management companies for over 18 years to create and boost renting results. The company’s comprehensive portfolio addresses the full life cycle of today’s renter, demonstrating tangible results that maximize ROI. Solutions deliver more qualified leads, nurture prospects, boost online reputation and star ratings, improve resident satisfaction, and generate more leases for multifamily apartment companies.&nbsp;

Our company allowed the client to quickly and with high quality increase its capabilities to bring new features to the market. Thanks to our help, the client managed to get rid of the legacy code and program solutions in a short time and move to the quick development of new, user-oriented features, which led to rapid growth in the market, thus becoming one of the leaders in its business field.&nbsp;Our teams successfully act as semi-autonomous subunits, which allows us to speed up the processes of architectural solutions, development, automation testing, and the release of new features.

The client has almost 2 decades served Multifamily customers, and they have developed considerable Multifamily Marketing expertise. With their in-house research &amp; strategy and development team, they have the capacity to identify, develop result-driven and game-changing products and services that the marketplace needs.

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Our company offered the client a dedicated team that worked closely with their in-house team. Intercode constantly expanded the number of employees in the dedicated team to satisfy the development needs of the client. As of now, 2 dedicated teams are working with the client, which has their own team leaders, full-stack software engineers, and manual and automatic quality assurance engineers.&nbsp;In collaboration with the in-house team, our teams refactored the front-end of the application using a modern approach of micro-frontends, which allowed us to achieve high flexibility of further development of new features of the project and significantly improved the application speed. In response to the COVID-19 pandemic, our company quickly increased the capability of the teams in order to make new features very quickly brought to the market

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Highcharts

Mobile app as an integral part of the bigger SaaS Platform for managing reservations, posting social posts, receiving push notifications and alerts. Developed in Flutter it is an app able to run both iOS and Android platforms.

InterCode | Respage Mobile App

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Our client is the leading provider of AI-driven apartmentmarketing solutions nationwide in the United States and haspartnered with property management companies for over 18 years tocreate and boost renting results. The company’s comprehensiveportfolio addresses the full life cycle of today’s renter,demonstrating tangible results that maximize ROI. Solutionsdeliver more qualified leads, nurture prospects, boost onlinereputation and star ratings, improve resident satisfaction, andgenerate more leases for multifamily apartment companies.

Intercode's dedicated team was able to release the initial version of the application within the specified time, and subsequently release the necessary updates as a response to the pandemic challenges in a timely manner. 'The speed of response to alerts, as well as the user experience when working with them, have improved significantly for users.

The product helps managing community amenities and events.Properties can control hours of operation, time slots, party size,capacity limitations, and when residents can schedule time. Withthe variety of available settings, properties can configureblocking hours for cleaning, can set up a waitlist to reduce theload for amenities or block residents that violated their terms ofuse.Residents can book their favorite amenities or attend an event injust a few clicks, in a way that is the most sufficient for them:from the chatbot on their property website or from a mobile app,and they will be informed about any changes to the schedule, getreminded about the upcoming reservations and stay tuned for thefuture events.

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The product helps managing community amenities and events. Properties can control hours of operation, time slots, party size, capacity limitations, and when residents can schedule time. With the variety of available settings, properties can configure blocking hours for cleaning, can set up a waitlist to reduce the load for amenities or block residents that violated their terms of use.Residents can book their favorite amenities or attend an event in just a few clicks, in a way that is the most sufficient for them: from the chatbot on their property website or from a mobile app, and they will be informed about any changes to the schedule, get reminded about the upcoming reservations and stay tuned for the future events.

In collaboration with the Intercode team, the scheduling tool was designed in the following way: for managers, as a part of the main website, we provided a micro frontend that allows to configure community amenities and events, monitor and manage reservations on the calendar and see key metrics on reports; for residents, we have provided two ways of managing their own reservations: from a cross platform mobile app and from a chatbot widget, that is integrated to the property websitesAll the data is stored in a single data source, that allow to reflect any changes immediately on the website, chatbot widget and mobile app. In order to keep residents informed about any changes to their reservations, we use email notifications along with the mobile push notifications.&nbsp;

Airship

AWS SES

Localyser: See how we built this innovative online reputation management platform for multi-location brands to track, respond to, and analyze customer reviews.

Social Media Reputation Tech SaaS Platform Localyser

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<a href="https://www.localyser.com/en">Localyser </a>is an innovative online reputation management and customer experience platform built for multi-location brands. It enables businesses to turn online reviews into a powerful marketing tool by automating the tracking, responding, boosting, and analyzing of reviews across platforms such as Google, Yelp, UberEats, and more - all from one intuitive dashboard. By leveraging Localyser, brands can strengthen their reputation, enhance customer satisfaction, and drive sustainable growth across every location.

As a direct outcome of our development efforts, Localyser successfully expanded their business operations into the Middle East and Canada. Localyser has emerged as one of the most recognized review and reputation management software solutions in the industry. With the implementation of our development solution, the user base of Localyser experienced a remarkable growth of over 30%.

Localyser's business goal is to establish itself as the premier solution for multi-location brands looking to elevate their online presence, improve customer engagement, and bolster brand reputation through strategic and effective reputation management and customer experience strategies.

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Localyser helps multi-location brands take control of their online review management. Localyser makes it simple to track and reply to online reviews, answer social media DMs, generate positive reviews and analyze customer sentiment across all locations. Consolidate all of the reviews and social media accounts in one dashboard. From Google to TripAdvisor, UberEats to Deliveroo, Instagram to Twitter, Localyser integrates with 75 sources for the business.

InterCode specializes in developing web and mobile applications. In our partner relationships with Localyser, we provided a tailored solution that addressed several key challenges for our client.

1. Firstly, we assisted in gathering actionable customer feedback by developing a robust system that consolidates feedback from various sources into one centralized platform. This not only streamlined the feedback collection process but also enabled Localyser clients to analyze and act upon customer insights effectively.

2. In addition to feedback management, we developed an integrated direct messaging (DM) system for Facebook and Instagram messages, providing Localyser’s clients with a unified interface to manage and respond to messages from these popular social media platforms. This feature simplified communication with customers and improved response times, enhancing overall customer satisfaction.

3. Furthermore, we used artificial intelligence (AI) technology - connected OpenAI API - to improve the analysis of reports and feedback responses. It's like embedded ChatGPT. By implementing AI algorithms, we automated data analysis processes, enabling Localyser’s clients to derive deeper insights from their data and make data-driven decisions more efficiently. Overall, our solution not only met but exceeded Localyser's expectations by helping them reach their desired business objectives.&nbsp;

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A BI tool for multifamily property managers, offering insights into digital marketing campaigns by integrating with Google Ads, Analytics, Property Management Systems, Social Media platforms, and more.

InterCode | StreetDigital Media Marketing Analytics SaaS Platform

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<a href="https://streetdigital.ai/">Our client</a>, Street Digital, is the CEO of a multifamily digital marketing agency and production studio specializing in lead generation and brand marketing. The agency leverages both in-industry and external expertise to deliver highly targeted PPC and social media campaigns, advanced website tracking, cinematic video content, and innovative marketing strategies tailored to luxury real estate.With a team of multifamily marketing specialists, the agency approaches every campaign through a property management lens, providing insights and results that traditional digital marketing firms are unable to match.

InterCode team successfully expanded Street Digital Media business operations into the United States. Due to our cooperation, the client gained big real estate companies as customers. With the implementation of our digital marketing dashboard with analytics and automated processes, we increased company business performance by up to 18%.

Primary Objective: The client initially used a no-code solution which proved to be expensive, inflexible, and hard to maintain. Additionally, performance issues led to frequent metric crashes, with no effective error resolution methods in place.&nbsp; Secondary Goals: The client also sought to improve their onboarding process for the new clients. Their existing process was cumbersome and time-consuming, requiring a more streamlined and efficient solution. Alignment with Business Strategy: Our solution aligns with the client's overall business strategy by providing a cost-effective, flexible, and high-performance BI tool. By addressing the performance issues and enhancing the onboarding process, InterCode supports the client's goal of optimizing their digital marketing efforts and expanding their portfolio efficiently.

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