Case Study

ResConnected Mobile App

Our client is the leading provider of AI-driven apartmentmarketing solutions nationwide in the United States and haspartnered with property management companies for over 18 years tocreate and boost renting results. The company’s comprehensiveportfolio addresses the full life cycle of today’s renter,demonstrating tangible results that maximize ROI. Solutionsdeliver more qualified leads, nurture prospects, boost onlinereputation and star ratings, improve resident satisfaction, andgenerate more leases for multifamily apartment companies.

COLLABORATION PERIOD: 2020 – ongoing

INDUSTRY: Multifamily

Business context

The product helps managing community amenities and events.Properties can control hours of operation, time slots, party size,capacity limitations, and when residents can schedule time. Withthe variety of available settings, properties can configureblocking hours for cleaning, can set up a waitlist to reduce theload for amenities or block residents that violated their terms ofuse.

Residents can book their favorite amenities or attend an event injust a few clicks, in a way that is the most sufficient for them:from the chatbot on their property website or from a mobile app,and they will be informed about any changes to the schedule, getreminded about the upcoming reservations and stay tuned for thefuture events.

Product description

The product helps managing community amenities and events. Properties can control hours of operation, time slots, party size, capacity limitations, and when residents can schedule time. With the variety of available settings, properties can configure blocking hours for cleaning, can set up a waitlist to reduce the load for amenities or block residents that violated their terms of use.

Residents can book their favorite amenities or attend an event in just a few clicks, in a way that is the most sufficient for them: from the chatbot on their property website or from a mobile app, and they will be informed about any changes to the schedule, get reminded about the upcoming reservations and stay tuned for the future events.

The Solution

In collaboration with the Intercode team, the scheduling tool was designed in the following way: for managers, as a part of the main website, we provided a micro frontend that allows to configure community amenities and events, monitor and manage reservations on the calendar and see key metrics on reports; for residents, we have provided two ways of managing their own reservations: from a cross platform mobile app and from a chatbot widget, that is integrated to the property websites

All the data is stored in a single data source, that allow to reflect any changes immediately on the website, chatbot widget and mobile app. In order to keep residents informed about any changes to their reservations, we use email notifications along with the mobile push notifications.

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Technologies Used

We leverage cutting-edge technologies to deliver robust, scalable, and maintainable solutions

Angular - 30%

Flutter - 30%

ExpressJS - 20%

MongoDB - 10%

Airship - 5%

AWS SES - 5%

Why These Technologies?

Our technology stack is carefully chosen to ensure optimal performance, security, and scalability. Each technology serves a specific purpose in creating a robust and maintainable solution that can grow with your business needs.

Mobile Experience

Seamless mobile experience across all devices

The result

Intercode's dedicated team was able to release the initial version of the application within the specified time, and subsequently release the necessary updates as a response to the pandemic challenges in a timely manner. 'The speed of response to alerts, as well as the user experience when working with them, have improved significantly for users.

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Ready to Implement?

Let's discuss how our comprehensive solutions can address your specific challenges and drive success for your business. Get in touch with our team by calling +1 (941) 307-9390 or filling out the form.

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